Answers to Common Questions
*NEW* Campus Smoking
Policy:
UB's smoke-free policy is in effect as of August 1, 2009, with smoking
prohibited in buildings and on the grounds, including green spaces, on all
three UB campuses.
Getting Around
Parking
Conveniences
Discounted Tickets
Ask Us
Getting Around
Is there an elevator to the balcony?
There is NOT an elevator to the Mainstage balcony. Please be aware that
access to balcony seating in the Mainstage theatre requires the use of stairs.
There is an elevator in the Mainstage to access the cross-aisle in the
orchestra seating section where there are assigned spaces for wheelchairs.
I use a wheel chair. How can I access
the Center for the Arts?
Sidewalks and parking lots were renovated in 2007 to
include wheelchair ramps and more wheelchair accessible
parking. The front doors of the Center for the Arts are on
level with the sidewalk, and an automatic door can be opened on either side of
the main doors by pressing the red button.
Accessible seating areas are solely for disabled patrons and their
companions. Tickets are available by clicking the "Request
Accessible Tickets" on the Ticketmaster website, calling Ticketmaster
at 1-800-745-3000 and speaking to a representative, or by calling the
Center Box Office at (716) 645-ARTS, then dial "0" for a representative.
By purchasing an accessible seating ticket, you agree to the following: The
ticket will be used only by a disabled person and his/her companion. A ticket
holder may be denied entry to, or removed from, the accessible seating area if
he or she is not disabled or the legitimate companion. If this occurs, the
venue shall have no obligation to provide alternate seating.
At the performance, patrons should please contact one of our friendly ushers to
operate the elevator and direct them to the seating area.
How may I borrow an assisted listening device at a performance?
Please inquire for an assisted listening device at coat check or with one of
our ushers. The attendant will ask for a driver's license or other
valid form of ID to hold until you return the device at the end of the
performance.
When is the building open?
The Center for the Arts is open to the public Monday - Saturday, 7am -
11pm; and Sunday, 11am - 11pm. Business hours for the main administrative
office are Monday - Friday, 8:30am - 5pm.
The Box Office is open Monday - Friday, 10am - 6pm and one hour prior to each
performance. All University parking lots require a
parking tag Monday - Friday, 7am - 3pm. For your
convenience, 15 minute parking is generally available in the traffic loop in
front of the Center without a parking pass.
Do you have a "Lost and Found?"
Visitors may check in the Main Office, Room 103, during regular business hours,
Monday through Friday, 8:30am - 5pm, regarding lost items, or they may
phone the main office at (716)645-6259. They may also check with Campus
Police's Lost and Found at (716) 645-2227.
Where are the restrooms located?
Public restroom entrances are located in the Atrium opposite the theater
entrances; men's rooms are closer to the stairs and ladies' rooms are closer to
the Mainstage. Additional restrooms are located in the
basement level near the main staircase, also accessible by the nearby
elevator.
Where is the Center for the Arts?
Please
click here to visit our Directions page.
Parking
Where can I park when I come to buy tickets?
15 minute parking is available in the loop in front of the building.
Where can I park when I come to help chaperone my child's school when
they come for a performance?
Educators are sent information and maps regarding parking in
advance of the performance they will be attending. Parking will
be reserved for buses in the Stadium lot. If you are attending the
performance in private vehicles, you may park in either Lake La Salle Lot or Alumni Lots B & C. You will
not need special hang tags for parking in these lots as special arrangements
have been made to accommodate those attending the performance. If any
private vehicle is parked in any other lots, it may be ticketed.
Where will my bus park when I coordinate a large group?
School groups will be sent a letter specifying bus parking policies due to the
nature of the weekday performances. Large groups of 15 or
more should coordinate ticket purchases and/or bus parking
arrangements in advance by calling (716) 645-6771.
What are the parking policies at the University?
Generally, parking lots are restricted to University faculty, staff and
students Monday through Friday, from 7am - 3pm. Please
click here to access the website of UB Parking and Transportation for more
information.
Conveniences
Will there be food available at the performance?
Light concessions, usually including soft drinks, snacks, and candy, are
generally available before and during performances. Vending machines
are also located in the basement level at the front of the building.
Will there be a bar?
The Center for the Arts contracts with Falletta's Restaurant to provide a bar
before and during intermission of most
evening Mainstage performances.
Where is the nearest ATM?
The closest ATM is located in the lobby of nearby Alumni Arena. Another is located in The Commons, and a series of banking ATMs are located on the
ground floor of the Student Union, just
outside room 150.
Where can I grab a bite to eat before a perfomance?
The Center for the Arts preferred restaurants:
Carraba's
Italian Grill 1645 Niagara Falls Blvd, Amherst -
(716) 833-5003
Falletta's 8255 Clarence Center Road, East Amherst - (716) 741-7406
Lebro's
Restaurant 330 Campbell Blvd, Getzville (716)
688-0404
Tom's
Restaurant at the corner of Sheridan &
Bailey - open 24 hours - (716) 837-7310
The Commons food
court also offers a number of fast-food restaurants and healthy eating
options within walking distance of the Center.
The UB visitor's guide links to Bill Rapaport's Buffalo Restaurant guide for a list of other nearby
restaurants.
Discounted Tickets
I work at UB. Do I get a discount on tickets?
Members of UB-related organizations: CSEA, Edward Hayes Society, UB Alumni
Relations, UB RF Human Resource Services, UUP, WBFO, and VA Hospital Employee
Association can show their member card at the Center Box Office (M-F, 10-6) to
take advantage of discounts offered on Center Presents performances. For a complete list of Corporate Advantage
Discount Program Participants, please click here.
I'm a student. Do I get a discount on tickets?
When a student ticket price is listed for an event, student discount
tickets are available to all K-12 and college students with a valid school ID
at the Center Box Office (M-F, 10-6), unless otherwise specified.
UB student organizations such as the Undergraduate Student Association or Student
Affairs, may partner with the Center to present a performance or purchase
tickets to be distributed free of charge to their members. Please contact
these organizations directly for more information.
Ask Us
For more information:
Click here to ask a question directly using our contact form
or call (716) 645-ARTS, then:
0 - for a Box Office representative 10am - 6pm, Monday - Friday
1 - for a list of area Ticketmaster outlets
2 - for a list of upcoming events
3 - for directions to the Center for the Arts
4 - to make a reservation for a group of 15 or more
